Privacy Policy
Tami-lee Duncan, Registered Psychologist
Effective Date: 25 February 2026
Last Updated: 25 February 2026
1. Introduction
Tami-lee Duncan is a Registered Psychologist providing psychological services in British Columbia and Alberta. This Privacy Policy describes how personal information is collected, used, stored, and protected in accordance with applicable privacy legislation, including:
British Columbia’s Personal Information Protection Act (PIPA)
Alberta’s Personal Information Protection Act (PIPA)
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable
As a regulated health professional, personal information is also handled in accordance with professional standards and regulatory requirements.
2. What Personal Information Is Collected
Personal information may be collected through:
Website contact forms
Google Ads lead forms
Email or telephone communication
Intake documentation
Clinical sessions
Practice management systems (if applicable)
The types of information collected may include:
Name
Email address
Phone number
Mailing address
Date of birth
Emergency contact information
Health history and clinical information
Session notes and treatment records
Payment information (if applicable)
We only collect information that is reasonably necessary to provide psychological services or respond to inquiries.
3. Purpose of Collection
Personal information is collected and used for the following purposes:
Responding to inquiries
Scheduling consultations or appointments
Providing psychological assessment and treatment
Maintaining clinical records as required by professional standards
Processing payments
Meeting legal and regulatory obligations
Improving website functionality and services
Personal information will not be used for any other purpose without consent, unless authorized or required by law.
4. Consent
Consent is obtained:
When you voluntarily submit a website or Google Ads form
When you provide information during intake
When you agree to psychological services
Consent may be express or implied, depending on the context.
You may withdraw consent at any time, subject to legal and professional limitations.
5. Google Ads and Online Lead Forms
If you submit information through a Google Ads lead form:
Your information is transmitted through Google’s secure platform.
Information is used solely to respond to your inquiry.
Google may process certain data according to its own privacy practices.
We do not sell or share your information for marketing purposes.
6. Email and Electronic Communication
While reasonable safeguards are used, email communication is not fully secure.
If you choose to communicate via email, you acknowledge and accept the inherent risks associated with electronic transmission of information.
Sensitive clinical matters should not be shared via unsecured email unless you have provided informed consent to do so.
7. Storage and Safeguards
Reasonable administrative, physical, and technical safeguards are used to protect personal information, including:
Password-protected systems
Secure digital storage
Limited access to client information
Secure retention of paper files (if applicable)
Access to personal information is restricted to the psychologist and authorized service providers where necessary.
8. Retention of Records
Clinical records are retained in accordance with:
Professional regulatory requirements
Provincial legislation
Applicable standards of practice
Typically, adult client records are retained for a minimum period required by regulation following the last date of service.
After the retention period, records are securely destroyed.
9. Disclosure of Personal Information
Personal information will not be disclosed without consent, except:
When required or authorized by law
Where there is risk of serious harm to self or others
In cases of suspected child abuse or neglect
Where ordered by a court
For regulatory or audit purposes
Only the minimum necessary information will be disclosed in such circumstances.
10. Third-Party Service Providers
Certain service providers (e.g., website hosting, email providers, payment processors, practice management platforms) may process limited personal information.
These providers are selected with reasonable consideration for privacy and data protection practices.
11. Website Analytics and Cookies
This website may use analytics tools (e.g., Google Analytics) to collect non-identifying information such as:
IP address
Browser type
Pages visited
Time spent on website
This information is used to improve website functionality and advertising performance.
You may disable cookies through your browser settings.
12. Cross-Provincial Services
Psychological services may be provided to individuals located in British Columbia or Alberta, subject to licensure and regulatory permissions.
Personal information is handled in accordance with the privacy legislation applicable to the client’s province of residence.
13. Access and Correction
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Ask questions about how your information is handled
Requests must be submitted in writing.
14. Complaints and Privacy Oversight
If you have concerns about how your personal information is handled, you may contact:
In British Columbia:
Office of the Information and Privacy Commissioner for British Columbia
In Alberta:
Office of the Information and Privacy Commissioner of Alberta
15. Contact Information
For questions regarding this Privacy Policy or your personal information:
Tami-lee Duncan
Registered Psychologist
Victoria, British Columbia
Email: [Insert Professional Email Address]
Phone: [Insert Phone Number]
16. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in legislation, regulatory requirements, or practice operations.
The updated version will be posted on this website with a revised effective date.